Dental Scheduling and Recall That Keeps Every Chair Booked
DentalCareWorks gives your practice a dedicated assistant for dental scheduling and recall. They book and move appointments, confirm upcoming visits, fill late openings and call overdue hygiene patients until they are back on the books, working remotely inside your practice software on the hours you choose.
- $10 an hour
- Works in your schedule
- No setup fees
Schedule check for this week
Booking
- Tomorrow's visits confirmedUnreached patients flagged for a second try
- Friday hygiene opening filledPatient taken from the short notice list
- Overdue recall patients calledVisits booked, outcomes noted
- Crown seat moved to match the lab datePatient told the new time
- Unscheduled treatment listWorking through it this afternoon
What they handle
Scheduling, confirmations and recall in one role
An open chair costs the same whether it was never booked or the patient simply forgot. Your assistant works both sides of the problem, every day.
Booking to your templates
Appointments placed in the right column, with the right length and procedure, following your block schedule and each provider's preferences.
Appointment confirmations
Upcoming visits confirmed by call or message, with a second attempt for anyone who has not answered, and the result marked in the schedule.
Filling late openings
When a patient cancels, your short notice list gets called right away, so the opening goes to someone who wants to come in sooner.
Hygiene recall
Patients due for a cleaning or periodontal maintenance contacted before they slip past due, with the visit booked while you have them on the line.
Reactivation
Patients who have not been seen in a long time reached with a friendly invitation back, and the list cleaned of people who have moved away.
Provider coordination
Visits moved when a dentist or hygienist changes hours, lab cases matched to seat appointments, and patients told about any change.
How it works
A scheduling assistant who protects the day before it starts
Your assistant signs in to your practice management software with a named account and works from the same schedule your front desk sees. Each morning starts with the next few days: who is unconfirmed, where the gaps are, and which patients on the short notice list could fill them.
Between those checks, they work your recall and reactivation lists in batches, write the outcome of every attempt into the patient's record, and leave your team a short note of what changed.
- Follows your scheduling rules, not a generic script
- Keeps recall lists current, so nobody is called twice
- Tells your team about every change to the day
Build a recall routine that lasts
Recall works when someone owns it every week. Our guide to a dental hygiene recall system shows how to set up the lists, the scripts and the weekly rhythm.
For the confirmation side, read how to reduce dental no shows, then put your own numbers in the no show cost calculator.
Pricing
One rate for scheduling and recall support
A dedicated scheduling assistant costs $10 an hour, for as many or as few hours a week as your schedule needs. No setup fee, no long term contract.
Scheduling pairs well with a virtual dental receptionist on the phones, or with insurance verification for the patients being booked.
One flat rate
- No long term contract
- No setup fees
- Cancel anytime
- A dedicated assistant, in your own systems
Dental scheduling and recall questions
What does a dental scheduling assistant do?
They book, move and confirm appointments, fill cancellations from your short notice list, and keep your hygiene recall and reactivation lists moving, all inside your practice management software.
Does the assistant handle both recall and reactivation?
Yes. Recall reaches patients who are due or nearly due for their next hygiene visit. Reactivation reaches patients who have not been seen for a long time and may not think of themselves as your patients anymore.
Can the assistant follow our block schedule?
Yes. Your assistant books to your schedule templates, appointment lengths and provider preferences, and asks your team when a request does not fit them.
How are appointments confirmed?
By the channels your practice uses, such as phone calls and the messaging tools in your software. Every result is marked in the schedule so your team can see who is confirmed.
How much does dental scheduling support cost?
A scheduling and recall assistant from DentalCareWorks is $10 an hour, with no setup fee and no long term contract; confirmations, openings and recall calls all count as the same hours.
Talk with us about your front desk and back office
A short discovery call to map the work your team wants off its plate, and how a dental virtual assistant would handle it.