Virtual Dental Administrative Assistant for Records, Referrals and Lab Cases
A virtual dental administrative assistant from DentalCareWorks owns the paperwork that keeps care moving: patient records, specialist referrals, dental lab cases and prescription refill requests. They prepare and route each item inside your practice software, and the dentist decides and signs anything clinical.
- $10 an hour
- Works in your software
- Cancel anytime
Office admin today
Working
- Referral sent to the oral surgeonRadiographs and letter attached
- Endo report received and filedReferring dentist's chart updated
- Lab cases checked against seat datesOne late case flagged to the lab
- Refill request routed to the dentistPatient told when to expect a reply
- Scanned forms to fileMatching each one to its patient
What they handle
What a virtual dental administrative assistant takes on
None of this work is hard. All of it is easy to forget on a busy day. Your assistant keeps a list, works it daily and closes every loop.
Records management
Demographics, contact details and insurance kept current, documents filed to the right patient, and duplicate records reported for your team to merge.
Specialist referrals
Referral letters and attachments prepared for the dentist to sign, sent to the specialist, and followed until the patient is seen and a report comes back.
Dental lab orders and cases
Lab prescriptions entered from the dentist's instructions, due dates tracked against seat appointments, and late cases chased before the patient arrives.
Prescription refill requests
Refill requests from patients and pharmacies gathered with the details the dentist needs, routed for a decision, and the patient told the outcome.
Incoming documents
Reports, letters, forms and faxes matched to the right chart and the right provider, so nothing sits in an inbox.
Daily follow up
Open referrals, lab cases and requests reviewed every day, with a short summary for your office manager of anything that needs a decision.
How it works
Your assistant prepares and routes, your dentist decides
Your administrative assistant works with a named account in your practice software and whatever tools your office uses for documents, labs and messages. They prepare each referral, lab order or refill request from what is already in the chart and send it to the right person for review.
Clinical decisions stay with your clinical team. The dentist signs referral letters and lab prescriptions and decides on every refill, and your assistant makes sure each one is ready, tracked and finished.
- One list of open referrals, lab cases and requests
- Every item followed until it is closed
- Clinical decisions always made by the dentist
Close the loop on every case
Our guides show how to run a dental specialist referral workflow and simple dental lab case tracking that catches late cases before seat day.
Both are routines a dedicated assistant can own from the first week.
Pricing
One rate for your administrative assistant
A dedicated administrative assistant costs $10 an hour, for the hours your office needs. There is no setup fee and no long term contract.
Administrative work fits well beside dental transcription or scheduling, so one assistant can cover several roles.
One flat rate
- No long term contract
- No setup fees
- Cancel anytime
- A dedicated assistant, in your own systems
Virtual dental administrative assistant questions
What does a virtual dental administrative assistant do?
They manage patient records, prepare and track specialist referrals, enter and follow dental lab cases, and route prescription refill requests, working remotely in your practice software.
Can the assistant approve a prescription refill?
No. Your assistant gathers the request and the details the dentist needs and routes it. The dentist decides, and the assistant tells the patient the outcome.
Who signs referral letters and lab prescriptions?
The dentist. Your assistant prepares them from the chart and the dentist's instructions, then sends and tracks them once signed.
How are lab cases tracked?
Each case is logged with its due date and the matching seat appointment, checked daily, and followed up with the lab when it is running late.
How much does a virtual dental administrative assistant cost?
A dental administrative assistant from DentalCareWorks is $10 an hour, with no setup fee and no long term contract; records, referrals, lab cases and refill requests are all covered by the same rate.
Talk with us about your front desk and back office
A short discovery call to map the work your team wants off its plate, and how a dental virtual assistant would handle it.