Virtual Assistants for Dental Specialists and Group Practices
A virtual assistant for dental specialists has to know more than how to answer a phone. Orthodontic offices run on long treatment and monthly payments, oral surgeons live on referrals and predeterminations, and pediatric practices talk to parents, not patients. DentalCareWorks sets up each assistant around the way your specialty actually works, inside your own systems, for $10 an hour.
Specialties
Choose your type of practice
Each page explains the front desk, insurance and documentation work an assistant can take on for that kind of office, and how it fits your team.
Orthodontic practices
Consult scheduling, adjustment visits on a steady cycle, payment plan questions and orthodontic benefits.
Orthodontic virtual assistant
Pediatric dentistry
Calls with parents, appointments around school hours, Medicaid and CHIP eligibility checks and recall.
Pediatric dental virtual assistant
Oral surgery
Referral intake, predeterminations, medical or dental coverage checks and follow up calls after surgery.
Oral surgery virtual assistant
Periodontics and endodontics
Fast referral intake, records requested from the referring office, maintenance recall and reports back.
Perio and endo virtual assistant
DSOs and group practices
One standard for verification, claims and scheduling, applied the same way at every location.
DSO virtual assistant
Your practice software
How an assistant works in Dentrix, Eaglesoft, Open Dental, Curve Dental or Denticon with access you control.
Practice softwareWhat changes by specialty
The same roles, tuned to your office
Every DentalCareWorks assistant works from the same set of roles: front desk and patient communication, charting and documentation, and back office and insurance work. What changes from one specialty to the next is the detail: which appointment types matter most, which payers you see, what a referring dentist expects to hear back, and how your patients prefer to be reached.
During the discovery call we map those details with you. Your assistant then learns them in your own systems and follows your written workflows, so the work fits your practice instead of a generic script.
- Appointment types and lengths that match your providers
- Insurance rules that apply to your procedures
- Referral and report habits your referring offices expect
- Scripts in the voice your patients already know
Dental specialist virtual assistant questions
Can a virtual assistant work for a specialty dental practice?
Yes. Specialty offices have the same core needs as general practices, such as phones, scheduling, insurance checks and records, plus their own details. Your assistant is set up around your appointment types, payers and referral habits.
Which tasks do specialty practices usually hand over first?
Most start with the work that piles up fastest: referral intake and scheduling, insurance verification before consults, and predeterminations for larger treatment. More tasks can be added once the assistant knows the office.
Does the assistant talk to referring dentists?
If you want them to. Assistants can request records and radiographs from referring offices, confirm that a referral arrived and send the reports your doctors prepare back to the referring dentist.
What does a specialty practice virtual assistant cost?
The same flat rate as every DentalCareWorks role: $10 an hour, with no setup fee and no long term contract. See pricing for the details.
Talk with us about your front desk and back office
A short discovery call to map the work your team wants off its plate, and how a dental virtual assistant would handle it.